Monthly Archive for September, 2008

Excellent Service

Lulu is pleased with her HostGator account.

I opened a reseller account (baby croc) earlier this year and at first wondered if I was in over my head due to my lack of experience and minimum technical skills. What I found was a dedicated, friendly and very helpful group of people ready to help, even at 2am. I have nothing but praise for Hostgator. Please keep up the good work.

lulu

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Great work by Josh Loe

Another happy HostGator customer, Matt.

Just a quick thanks to Josh Loe for the service on ticket number HAY-2924449. This was such a huge issue for one of my clients (on their own dedicated) that I started replying to the tickets for them.

Although it took some time to find the actual root of the problem, Josh stuck around and checked again even after it looked like the issue was gone (it wasn’t). He noticed it wasn’t fixed by himself (he didn’t just abandon the ticket after assuming the fix worked–as I’ve seen done before) and took the initiative to try something new.

Finally, he asked permission to restart the server, and waited until the requested time to restart it.

Altogether this was a difficult problem and it was handled extremely well. My client and I both appreciate it.

Thanks Josh.

-Matt

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Thank you Host Gator!

Lovely review of HostGator by Lionel

Thank you Host Gator for a phenomenal service.

The last hosting company I was with was just a dead waist of time, hopeless. But now that I’m with Host Gator, everything has really livened up and come to life.

Things got really bad with my old hosting, who was only interested in your money and nothing else.

So I emailed my friend Diego, ‘BIG Mike’ Michalis Kotzakolios mate, from ‘Inconsoft’, he recommended Host Gator because of their great support service.

He was extremely right. Host Gator is truly the way to go if you enjoy good support, and if you need a speedy response.

I’ve only been with Host Gator for 5 days now, so I’m just barely scratching the surface of Host Gator, but in that short time they have helped me more than the 3 years I was with my old hosting company.

The free website transfer that they offer is really cool, because they do all the dirty work of transferring your entire website, if you need a website transfer. And the good thing is, anything that is not right you tell them, they get onto it, and fix it in no time.

I’m very satisfied and would recommend Host Gator to anyone who needs excellent support, real live help, and a phenomenal service.

Thank you Host Gator.

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