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  • Helping Haiti January 25, 2010
    Chances are that you have almost certainly heard of the recent and very tragic earthquake that has nearly devastated the Caribbean nation of Haiti. In the wake of such a sudden and severe tragedy, it can be hard to see hope. The American Red Cross, along with thousands of other support and aid organizations, has been [...] […]
    Douglas Hanna
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    Chad Bean
  • 200,000 Web Hosting Clients and Climbing September 10, 2009
    HostGator recently reached 200,000 active customers and we are on pace to break 300,000 within a year. I remember when I’d be out celebrating if HostGator managed to get two signups in a week. Now, we’re seeing thousands of signups a week. Back in the day, my celebrating consisted of nothing more than dropping the [...] […]
    Brent Oxley
  • HostGator Ranks 239 on Inc. 5000 August 21, 2009
    Inc. Magazine just ranked HostGator #239 overall on their prestigious Inc. 5000 list of the fastest growing privately owned companies in America. Here’s how the companies that make Inc’s list are ranked: The Inc. 500|5000 is ranked according to percentage revenue growth from 2005 through 2008. To qualify, companies must have been founded and generating reven […]
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30 September 2009Very Happy HG Client

This is a two part review from one hostgator client. The first review is from two months in, the second review is two years later. Check it out.

Part One 03-07-2007

I have been with HG now for about 2 months and all I can say is

GREAT!!!

Personally I have not experience any problems with support.
It is amaising what a bit of reading and research can do if you have a problem.
The forum is a major sourse for information.

Keep up the good work guys.

Part Two 09-25-2009

Two years later as a reseller with HG and still happy.

Granted the support isn’t always what you expect it to be. Like in any business there will always be that odd “First Line” or “Second Line” person that has a bad day at the office and responds with a reply that you feel is “below standard”.

Working with an International Company, across various time-zones it is to be expected that “support response time” will not always be the way you want it to be.
Ever worked a night-shift? How good are your thought-process at 3 or 4 in the morning…?

As far as uptime and reliability is concerned, it is one of the best in the trade.
In general the most problems I experienced it “self-caused” problems. Problems with the server is few and far in between.

Having said that, one has to understand the inherent issues and shortfalls with “shared hosting” before saying anything negative about any host.

I am busy “growing-up” in hosting and part of the VPS BETA team.
Struggling with a HUGE learning curve and having to manage my own server is something else. I have at a couple occasions thought to myself, why bother with this. Rather stick to shared hosting…”
But it is the challenge and the knowledge that soon I will be spared the hassles of shared hosting that keeps me going.

Sorry HG, you are stuck with me…

For the newbies out there just remember what shared hosting is BEFORE you write a negative report about HG. If you are loosing $100’s because the shared host is slow or blacklisted, why not take a small percentage of your $100’s you are loosing and get yourself a dedicated server or soon to be available (hopefully) VPS server. Then you can complain to yourself when you get DDOS’d or pay your own $40 to backscatter to get de-listed…

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